Functional and organizational design of the IT function
Analysis of the current state of the functional and organizational structure of the IT function
Design of the target functional and role structure based on the goals and objectives of the business, considering current trends and best practices, including those to support digital transformation and transition to the product approach
Development of detailed competence maps
Development of a KPI system for IT departments and employees
SSC design and creation
IT units regionalization
Assessment of applicability of regionalization options (shared services center, several centers by service regions or functionality)
Development of target processes of regional IT departments, KPIs of employees
Determination of business requirements to the composition and quality of services provided by regional IT departments
Development of the target organizational structure of an IT department considering regionalization
Selection of locations for regional IT departments
Benchmarking, assessment of target indicators and IT headcount optimization
Benchmarking of the headcount and role composition of the IT function based on international studies and Kept’s database of indicators
Assessment of target indicators of the IT function headcount
Development of recommendations on optimizing the headcount and role composition of the IT function
Optimization of IT costs management
Analysis of accounting and classification of IT costs
Development of a uniform approach to costing and pricing of IT services based on Technology Business Management
Benchmarking of IT costs
Development of IT resource planning and accounting processes
Improving the efficiency of IT practices
Assessment of the current level of IT practices maturity based on COBIT, CMMI, user experience
Value chain optimization
Development of recommendations on implementing advanced technologies of IT practice management
Implementation and development of the product approach and flexible development methods
Development of a concept of the product approach based on the client’s needs
Adaptation of the IT operating model to apply the product approach
Selection of products from the client’s list of solutions
Creation and support of product teams
Development of the sourcing strategy
Analysis of the current sourcing model for IT services and IT roles
Development of criteria and methods for making decisions on the form of IT services sourcing
Development of a target sourcing model
Development of plans for competencies required in the short or medium term
Selected projects
Development of an IT sourcing strategy for a major oil and gas company
Analysis and recommendations on the development of all key components of the IT operating model: organizational and functional structure, IT processes, automation of IT operations, reporting system, etc.
Consideration of various sourcing models and formulation of recommendations on the optimal model for each group of IT services
Development of sets of IT services (bundles) that should be procured and evaluated jointly
Implementation of the proposed initiatives should significantly reduce IT costs and improve the quality of the IT services provided
Transformation of the IT division of a large insurance company
Development of the interim and target organizational and staff structures of the IT division
Development of a KPI system for the IT division and recommendations on IT staff motivation
Approval and launch of a comprehensive transformation roadmap for the IT division
Significant reduction of the trend of mass dismissal of IT employees
Transformation of the IT function and creation of a new IT service company for a major oil company
Development and implementation of the target organizational and functional IT structure, and substantiation of the necessary headcount of IT staff
Creation of a new service company providing services to Group companies, optimization of internal IT processes, as well as schemes of interaction with external IT service providers and procedures for concluding IT contracts
The IT transformation resulted in the economic effect of more than RUB 2 billion per year
Our advantages
Experienced team of experts with technical competencies and industry knowledge
Use of international and national best practices, involvement of functional and industry experts
High qualifications and experience of project team members: ITIL, COBIT, CGEIT certificates, etc.
Application of a proven methodology for IT operating model development
Availability of the required databases for benchmarking:
benchmarking database by industry, size of business and region
analytical reports of the most trusted agencies
reference models of IT processes and functions based on global best practices
Significant experience in similar projects
Contacts
Please contact us by completing the feedback form at the link below (in the Type of inquiry field, select Request for proposal)